Today we took delivery of our WAV from Southern Mobility Vehicles and I couldn’t be happier. As we live a good distance from the showroom, I spoke to Patrick at length about our requirements and preferences. He took additional photos to help us understand the different options and made helpful recommendations and was always happy to answer our questions. We settled on a Kia and it is perfect for our needs, which to me demonstrates the staff at SMV have a great understanding of a wheelchair user’s needs and the features of these vehicles.
Bill then helped us through the purchase and delivered the vehicle to us. All I can say is the vehicle was immaculately prepared. He patiently demonstrated the features and the process of loading and unloading the wheelchair so that we could immediately start using the vehicle without concerns.
I can’t recommend SMV highly enough, these vehicles are game-changing if you get the correct one and getting the correct one needs a dealer who puts the customer’s needs above the sale. We won’t go anywhere else, thank you Bill and Patrick.